Contact and support

Email support@lapkart.store with your order id, registered phone number, and a short description of the issue. Support is handled Monday to Saturday, 10 AM to 6 PM IST.

For active orders, open your order detail page to view status, cancellation eligibility, return eligibility, refund status, delivery proof, and receipt information.

LapKart operates as the seller for laptop components and replacement hardware. For legal, receipt, data protection, grievance, or statutory communication, email support@lapkart.store or raise a request through Support & complaints.

Use Support & complaints for complaints, privacy/data requests, cancellation and refund questions, delivery issues, product defects, and account concerns. We acknowledge complaints within 48 hours and aim to resolve them within the published grievance timeline.